l89b Privacy Policy

Introduction and Applicability

The security of the personal information you provide while using the l89b website (l89b.cam) is very important to us. This Privacy Policy ("Policy") describes how l89b collects, stores, uses, and discloses your information.

This policy applies to all services, platforms, applications, and websites of l89b. By using our platform, you are considered to have agreed to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

l89b is an online betting and casino platform designed specifically for users in Bangladesh. We commit that your information will be used only for the purposes stated in this policy and will never be sold to third parties.

What Information We Collect

When creating an account and using services at l89b, we collect various types of information. The details of this information are listed below:

2.1 Information You Provide Directly

When you register at l89b or use our services, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details for identity verification
• Payment method details (bKash, Nagad, Rocket, Upay account numbers)
• Login credentials (username and password, stored in encrypted form)

2.2 Automatically Collected Information

When you use the l89b platform, our system automatically records certain technical information:

• IP address and device identifier
• Browser type and version
• Operating system information
• Page visit and navigation history
• Session duration and activity
• Referrer URL (which site you came from)

2.3 Gaming Activity Information

We also store information related to your gaming activity on the platform, such as betting history, deposit and withdrawal records, preferred games list, and overall account activity. This information is used for responsible gaming monitoring and improving service quality.

Purpose of Information Use

l89b uses the information collected from you only for the following legitimate and necessary purposes:

3.1 Account Management

Your information is essential for creating, verifying, and maintaining your l89b account. This includes identity verification (KYC process), password recovery, and ensuring account security.

3.2 Financial Transactions

Your payment information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. The minimum deposit and withdrawal amount at l89b is ৳500. Your information is processed in encrypted form to complete each transaction securely.

3.3 Customer Service

Our 24/7 Bengali live chat support team may use your account information to resolve your issues quickly. This helps provide you with better and more personalized service.

3.4 Security and Fraud Prevention

Your information is analyzed to ensure the security of all user accounts and to prevent illegal activity, fraud, and money laundering on the platform.

3.5 Responsible Gaming

By monitoring your gaming behavior, we ensure that you are playing within healthy limits. If any concerning patterns are observed, our responsible gaming team may contact you.

3.6 Platform Development

l89b continuously improves its service quality by analyzing user experience. Information gathered from your preferences and gaming habits helps make the platform more user-friendly.

Cookies and Tracking Technology

l89b uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the core functionality of the platform. Without them, it is not possible to maintain your login session or complete secure transactions. You cannot disable these cookies.

4.2 Functional Cookies

These cookies remember your preferences such as language settings, screen layout, and so on. They make each of your visits more convenient.

4.3 Analytical Cookies

We use analytical cookies to understand which parts of the platform are used most. This information is completely anonymous and does not identify any individual.

Information Sharing and Disclosure

l89b never sells your personal information. However, your information may be shared with third parties in the following limited circumstances:

5.1 Service Provider Partners

Trusted service providers who assist in operating our platform, such as payment processors, software developers, and cloud hosting providers, may receive necessary information. These partners operate under strict confidentiality agreements.

5.2 Payment Processors

The minimum necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions. This information is used solely for verifying and completing transactions.

5.3 Legal Obligations

l89b may be required to disclose information under a court order, direction from a regulatory authority, or applicable law. In such cases, every effort will be made to notify you in advance where possible.

5.4 Business Restructuring

In the event of a merger, acquisition, or restructuring of l89b, the new entity may receive user information on the condition that it maintains the same standards of this policy. You will be properly notified if such a change occurs.

Information Storage and Security

6.1 Security Measures

l89b follows industry-standard security practices to protect your information. We use:

• SSL/TLS encryption — all data transmissions are secured
• Encrypted storage in databases
• Two-factor authentication (2FA) support
• Regular security audits and testing
• Restricted access controls — only authorized staff can view information
• Firewalls and intrusion detection systems

6.2 Data Retention Period

We retain your information while your account is active. After an account is closed, certain information may be retained for a specified period due to legal, regulatory, and financial requirements. Once the designated period has ended, information is securely deleted or anonymized.

6.3 Response to Data Breach

In the event of an unexpected security breach, l89b will act swiftly, notify affected users as quickly as possible, and implement the necessary measures to prevent such incidents in the future.

Your Privacy Rights

As a user of l89b, you have the following rights regarding your personal information:

7.1 Right to Access Information

You have the right to know what information is held about you and to receive a copy of it. Contact our support team to make this request.

7.2 Right to Correct Information

If any of your information is incomplete or incorrect, you may request a correction. Once your identity is confirmed, we will update the information promptly.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations or ongoing transactions, it may not always be possible to delete some information immediately.

7.4 Right to Restrict Processing

You may request that the use of your information be restricted for specific reasons. In such cases we will retain the information for storage purposes only and will not use it.

7.5 Right to Data Portability

You may request to receive your information in a structured, commonly used format that can be transferred to another service.

Third-Party Services

l89b works with various game developers and service providers. These third parties may have their own privacy policies.

8.1 Game Providers

Our game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, and Microgaming may process certain technical information through their software. This information is used solely to ensure game functionality and fair play.

8.2 Analytics Tools

We may use analytical tools to monitor platform performance and improve user experience. These tools process only aggregated and anonymous data.

8.3 External Links

l89b is not responsible for the privacy policy of any external website linked from our platform. It is recommended that you read the privacy policy of third-party websites before visiting them.

Minor Privacy

l89b is a platform exclusively for adult users (21 years or older). We do not knowingly collect any personal information from minors.

Age verification is a mandatory step during the registration process. If we find that any person under the age of 21 is using our platform, that account will be closed immediately and all related information will be deleted.

If a parent or guardian believes their minor child is using our platform, please contact us. We will take immediate action.

Policy Changes

l89b may update this privacy policy from time to time. Changes to the policy may occur due to service updates, legal requirements, or business reasons.

For significant changes, we will notify you in the following ways:

• A notification will be displayed on the platform
• A notification will be sent to your registered email address
• The "Last Updated" date on this page will change

If you continue using the platform after the updated policy is published, it will be considered your acceptance of the new policy. If you do not agree to the changes, you may request to close your account.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:

We will process your request as quickly as possible. All privacy-related requests are forwarded to our dedicated data protection team.

This privacy policy is governed by applicable laws of Bangladesh. Any disputes will be resolved through the courts of competent jurisdiction or through a mediation process.