Frequently Asked
Questions

To open an account at l89b, you need an active mobile number and an email address. The registration process is fully guided and takes only a few minutes. Register with accurate information — the details you provide must be correct to complete account verification. Only those aged 21 or above may open an account.

No, each person may hold only one l89b account. Creating multiple accounts from the same phone number or device violates our rules, and in such cases all accounts may be suspended. If you already have an account, log in directly on the l89b Login page.

Click the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have trouble with the process, contact us immediately via live chat — our team is active 24 hours a day.

Account verification protects the security of your funds and helps prevent fraud. l89b uses SSL encryption to keep all information secure. The verification process is usually completed quickly. If there is any delay, contact us via live chat.

The l89b mobile-optimised website works smoothly on any smartphone or tablet. Open l89b.cam directly from any browser on Android or iOS and enjoy the full experience. Adding a shortcut to your home screen lets you use it just like an app.

When you deposit at l89b using bKash, your balance is generally updated instantly. The money will appear in your game account within minutes of the payment being completed. If a deposit does not go through for any reason, contact live chat with your transaction ID.

Yes, at l89b you can easily deposit and withdraw using Nagad, Rocket, and Upay in addition to bKash. All four methods are equally supported and the process is equally fast. You can use whichever mobile banking method is most convenient for you.

At l89b the minimum deposit amount is ৳500 and the minimum withdrawal amount is also ৳500 — the same rule applies for all methods. This limit is the same across all mobile banking options (bKash, Nagad, Rocket, Upay).

The withdrawal process at l89b is generally completed within 5 to 30 minutes. Once approved, the money goes directly to your mobile banking account. There may sometimes be a slight delay due to high traffic, but waiting no more than half an hour is normal.

l89b itself charges no additional processing fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges — these are determined by the respective service's own policy.

For security reasons, l89b generally advises withdrawing using the same method you deposited with. That is, if you deposited with bKash, withdraw to that same bKash number. If you need to change the method for a specific reason, speak with support via live chat.

To bet on Bangladesh Premier League (BPL) matches, first log in, then go to the Cricket section. There you will find a list of ongoing and upcoming BPL matches. Click on your preferred team, enter your stake, and confirm. In-play betting is also supported, meaning you can place bets while the match is in progress. For more details, visit the Cricket page.

Yes, at l89b you can bet on IPL, the ICC T20 World Cup, and other major international cricket tournaments. During tournament seasons, the Cricket section features special odds and promotions. Enjoy extra excitement on Bangladesh Tigers matches with l89b.

RTP stands for Return to Player — it is the theoretical percentage of what a game pays back to players over the long term. A high RTP means the game tends to return a higher amount on average. However, RTP is a long-term statistic, so results in a single session can be very different. All games at l89b ensure fair play.

Yes, l89b's live casino games run smoothly on mobile as well. With a good internet connection you can play with a live dealer in real time. Games from leading providers such as Ezugi and Evolution Gaming are available, delivering a complete experience even on a phone screen.

Aviator is a crash game by Spribe where a plane flies and the multiplier keeps rising. You win if you cash out before the plane crashes. You can find Aviator in the Crash Games category inside the l89b Casino section. It is recommended to start with small bets to understand the game mechanics.

At l89b you can get a 100% bonus on your first deposit up to ৳10,000. That means if you deposit ৳10,000 you will receive an additional ৳10,000 as a bonus. The wagering requirement for the bonus is 25 times. To receive the bonus, make your first deposit with the bonus option active in your account and read the terms and conditions carefully.

A 25x wagering requirement means you must bet the bonus amount 25 times before withdrawing. Example: if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets. Once this condition is met, winnings from the bonus become withdrawable. Some games may not count toward bonus wagering — see the full terms and conditions for details.

l89b's VIP program has three tiers: Bronze, Silver, and Gold. Tiers are advanced through regular play. Bronze offers up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0%. Additional benefits come with higher VIP tiers.

Yes, l89b offers special promotions during important Bangladeshi festivals and sporting events. You may receive special bonuses and free bets during Eid, Pohela Boishakh, the BPL season, or the T20 World Cup. Check the Promotions page regularly to stay updated on these offers.

The conditions for using a bonus depend on the type of promotion. Some bonuses apply to casino games, some to sports betting, and some to both. Read the terms and conditions carefully before claiming each offer, or ask via live chat.

Yes, l89b uses industry-standard SSL encryption to keep all your personal and financial information secure. Your information is not shared with any third party. For more details about our privacy practices, visit the Privacy Policy page.

l89b strictly enforces a 21+ age policy. Only those aged 21 or above may open an account and play. Proof of age may be requested during account verification. Accounts belonging to minors will be cancelled immediately.

l89b supports responsible gaming. You can set deposit limits, session time limits, or self-exclusion if you wish. To use these features, contact support via live chat or email. For more information, read our Responsible Gaming page.

If you notice any suspicious transaction or activity in your account, report it immediately via live chat or by emailing [email protected]. Our security team will investigate the matter promptly and secure your account. Also change your password immediately.

Gaming is entertainment, but it can become a problem if you lose control. l89b always supports responsible gaming. If you feel addicted, let our support team know — they will help you set limits or take a break. Visit the Responsible Gaming page for more resources and advice.

Yes, all game results at l89b are determined by a Random Number Generator (RNG). Leading game providers such as Pragmatic Play, PG Soft, JILI, and Spribe are independently tested and certified. This ensures that no game result is biased in anyone's favour — every spin or bet is completely fair.